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Privacy |
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WATERKOOLAH WEB SITE PRIVACY POLICY
WaterKoolah believes in online privacy. We respect and are committed to
protecting your personal information. Our commitment to ensure your
privacy is protected, while visiting WaterKoolah’s website is detailed
below.
We comply with the National Privacy Act of 1998 and the Spam Act of
2003. To review these Acts please visit www.privacy.gov.au This privacy
policy only covers WaterKoolah’s website at www.waterkoolah.com.au
Links within this site to other web sites are not covered by this
policy.
OUR WEB SITE
Visiting our web site generates the following statistics:
• your server address;
• your top level domain name (.com, .gov, .au, .uk etc);
• the pages you access and documents downloaded;
• any keywords or search words you enter; and
• the type of browser you are using.
These statistics are gathered so we can improve our website for future
visitors. This information does not make it possible for you to be
identified.
If you send us an e-mail, your e-mail address (together with any other
information you send us) will only be used for the purpose for which
you have provided it, except where you give consent for another
purpose. This site does provide facilities for the secure transmission
of information across the Internet. However users should be aware that
there are inherent risks in transmitting information across the
Internet.
No "cookies" are employed on WaterKoolah’s website except for those
generated when you use the search engine. These are destroyed at the
end of your browser session. No information about you is stored at the
end of your browser session. (A "cookie" is information that a web site
puts on your hard disk so that it can remember something about you at a
later time.)
We may create links to third party websites. WaterKoolah is not
responsible for the content or privacy practices employed by websites
that are linked from our website.
HOW WATERKOOLAH COLLECTS AND HANDLES YOUR PERSONAL INFORMATION
We generally collect your personal information directly from you. For
example, we may collect personal information about you when we deal
with you over the phone or when you have contact with us in person or
over the Internet.
If we collect information about you from a third party, we will take
reasonable steps to contact you and ensure that you are aware of the
purposes for which we are collecting your personal information as well
as advising you of other persons or organisations to which we might
give your personal information.
Generally the kinds of personal information we collect about you may
include your name, address, telephone numbers, e-mail address, research
areas of interest, event attendance and payment (including credit card)
details. We collect information from our clients and suppliers
including information about your order history and activities that you
have indicated you may be interested in being involved with.
We use this information to enable us to send you newsletters,
information about our work, events and activities. We may
use your information to contact you for support from WaterKoolah.
We will only collect personal information necessary to conduct our organisations activities.
We do not sell, rent or trade any information which is collected on this site.
Occasionally we may make our lists available to partner organizations
under a Non-Disclosure agreement that binds them to this privacy
policy. If you do not wish to receive third party mailings please
contact WaterKoolah with our contact details below.
KEEPING YOUR PERSONAL INFORMATION UP-TO-DATE
We take reasonable steps to ensure that your personal information is
accurate, complete and up-to-date whenever we collect or use it.
If you find that the personal information we hold about you is
inaccurate, incomplete or out-of-date, please contact us immediately
and will take reasonable steps to either correct this information or, if necessary, discuss alternative action with you.
CHANGES TO WATERKOOLAH'S PRIVACY POLICY
WaterKoolah’s Privacy Policy may be amended from time to time. You can access the most up to date copy by visiting our website.
ADDRESSING YOUR CONCERNS
If you have a query on how your personal information is collected or
used, or any other query relating to WaterKoolah’s Privacy Policy,
please contact:
Phone: (02) 9918 9971
E mail:
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We will respond to your query or concern as soon as possible and will
try to resolve any complaint within 10 working days. If this is not
possible, we will contact you within that time to let you know how long
we estimate it will take to resolve your concern.
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CALL US NOW!
(02) 9918 9971
Newsflash
Our proposition to you is simple - we provide the best quality natural spring water, with the best service, at the best price.
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